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Internship Opportunity

The Tri County Workforce Investment Board along with Aroostook Washington Workforce Investment board seeks an intern to work in our Downtown Bangor office for 16-24 hours per week. 

Job Description:

DATE:  January 2015


DIVISION:  AWWIB / TCWIB Administration


IMMEDIATE SUPERVISOR: Workforce Coordinator

Position Summary:

The program intern shall conduct research, analyze, draft, prepare memorandum and policy, program and project guidance as needed and under the supervision of the Workforce Coordinator. This will include direct discussion with all external partners as needed.

Representative Duties and Responsibilities:

1. Provide both written and functional assistance as requested.

2. Update and maintain board website(s).

3. Create outreach materials including flyers, brochures and mailings.

4. Conduct outreach by phone, email or U.S. mail.

5. All other tasks as needed.

Skills & Knowledge:

Knowledge of: Modern office methods and equipment; parliamentary procedures with board meetings; support activities related to the office; principals of supervision.

Ability to: Learn and prepare an accurate and concise record of the proceedings of AWWIB / TCWIB and other related meetings; organize work effectively; type at a speed of not less than 35 words per minute from clear copy; deal tactfully and courteously with County officials, officials of other agencies, the general public, and the press.

1. Strong communication skills both written and verbal.

2. Possess strong organization skills and the ability to prioritize and meet deadlines.

3. Ability to meet time frames in fast-paced office environment.

4. Possess sufficient knowledge of workforce development programs in order to contribute to product or service.

5. Type with a high degree of accuracy, create letters and other short correspondence from tapes and be proficient in Microsoft word, excel spreadsheet programs and basic publishing programs.

6. Ability to work well with customers, co-workers, and supervisor.

Criteria for Evaluation:

Core Competencies:

Computer skills – Skilled in the use of computers, adapts to new technology, learns new programs quickly, uses computers to improve productivity.

Customer service - Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.

Dependability – Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.

Integrity/Ethics – Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.

Teamwork – Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies:

Adaptability/Flexibility – Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.

CommunicationCommunicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

Decision Making/JudgmentRecognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others.

Organizational SavvyOperates within the organization’s formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others’ roles and perspectives, can sell projects and ideas across the organization.

Personal Organization – Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, manages time well.

Planning - Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others.

Problem SolvingBreaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.


Actively working on an Associate or Bachelor degree or equivalent experience required.

Working Conditions: Hours: Up to 24 hours, will negotiate

To apply email [email protected]  with a letter of interest and attached resume.